Privacy, made clear.

Information we may collect

Depending on how you use the website, we may collect information that you provide directly, information generated through your interaction with the website, and information required to fulfil a transaction.

How information may be used

Personal information may be processed for purposes reasonably connected with operating our website, providing products and services, maintaining security and communicating with customers.

• Processing and managing orders.
• Arranging delivery and order fulfilment.
• Providing account and customer support.
• Responding to enquiries, complaints and service requests.
• Sending transaction-related communications.
• Maintaining and improving website performance and usability.
• Preventing fraud, abuse, unauthorised access and other security risks.
• Meeting accounting, tax, regulatory, legal and compliance requirements.
• Sending promotional communications where permitted and subject to applicable choices or consent.

Orders and payments

When you place an order, information necessary to process, confirm, fulfil and support that order may be collected and retained.

Payment transactions may be processed through independent banks, payment gateways or other payment service providers. Their handling of payment information may also be governed by their own privacy notices and security practices.

Cookies and similar technologies

Our website may use cookies, local storage, pixels and similar technologies to enable essential functionality, remember preferences, maintain sessions, understand website performance and support relevant features.

Browser settings may allow you to restrict or remove certain cookies. Disabling essential cookies can affect website functionality.

When information may be shared

Personal information may be shared with third parties where reasonably necessary to provide services, complete transactions, maintain the website or comply with law.

• Delivery and logistics partners.
• Payment gateways, banks and payment processing providers.
• Website hosting, infrastructure and technology service providers.
• Customer communication and support service providers.
• Professional advisers such as accountants, auditors or legal advisers where required.
• Government authorities, regulators, courts or law-enforcement bodies when disclosure is legally required.

We do not describe personal information as being publicly available merely because it is processed for internal business operations or shared with a service provider.

Data security

We aim to use reasonable administrative, technical and organisational safeguards appropriate to the nature of the information and our services.

These measures may include access controls, authentication, secure website connections, software maintenance, restricted access and measures intended to reduce unauthorised disclosure, alteration, loss or misuse.

Data retention

Personal information may be retained for as long as reasonably required for the purpose for which it was collected, to provide services, resolve disputes, maintain necessary business records and comply with applicable legal or regulatory obligations.

Different categories of information may have different retention periods. When information is no longer reasonably required, it may be deleted, anonymised or otherwise handled in accordance with applicable requirements.

Your privacy rights

Subject to applicable law and relevant conditions, you may have rights concerning personal information relating to you.

We may need to verify a request before acting on it and may retain information where continued retention is required or permitted by applicable law.

Third-party websites and services

Our website may contain links, integrations or functionality provided by third parties. Once you interact with an external service, its own terms and privacy practices may apply.

We encourage users to review the privacy information provided by third-party services before submitting personal information directly to them.

Children's privacy

Our online store is intended for customers who can lawfully enter into transactions or use the website with appropriate involvement of a parent or lawful guardian where required.

Where applicable law imposes special requirements for processing personal data relating to children, we intend to handle such information in accordance with those requirements.

Updates to this policy

This Privacy Policy may be updated when our services, website functionality, business practices or applicable requirements change.

The latest version will be published on this page with an updated revision date where appropriate. We encourage users to review this page periodically.